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Privacy

Privacy Policy

Last Updated: December 30, 2025

1Introduction

Welcome to Teachora ("we," "our," or "us"). Teachora is a tutoring platform that connects students with qualified tutors for online learning sessions. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

By using Teachora, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2Information We Collect

2.1 Information You Provide Directly

  • Account Information: Name, email address, phone number, profile photo
  • Profile Information: Educational background, subjects of interest, learning preferences, teaching experience (for tutors), qualifications, certifications
  • Payment Information: Payment method details, transaction history, wallet balance (processed through secure third-party payment processors)
  • Communication Data: Messages sent through our in-app messaging system, support requests, feedback
  • Booking Information: Class schedules, session preferences, tutor and student interactions
  • Content: Educational materials uploaded, reviews and ratings, profile descriptions

2.2 Information Collected Automatically

  • Device Information: Device type, operating system, unique device identifiers, mobile network information
  • Usage Data: App features accessed, time spent on features, pages viewed, interactions with tutors and students
  • Location Data: Approximate location if location services are enabled for finding nearby tutors
  • Log Data: IP address, browser type, access times, dates and times of visits
  • Analytics Data: Learning progress, booking patterns, preferences, performance metrics

2.3 Information from Third Parties

We integrate with trusted providers to enhance our service.

  • Authentication Services: Information from Google Sign-In including name, email, and profile picture
  • Payment Processors: Transaction confirmations and payment status from Razorpay and other payment gateways
  • Firebase Services: Authentication tokens and user verification status

3How We Use Your Information

We use the collected information to:

  • Provide and improve our platform
  • Manage user accounts
  • Process secure payments
  • Send class reminders
  • Personalize recommendations
  • Analyze usage patterns
  • Detect and prevent fraud
  • Comply with legal duties

4Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following situations:

  • With Tutors or Students
    Relevant information is shared when a class is booked.
  • With Service Providers
    Including payment processors, cloud storage, analytics, and customer support services.
  • Legal Requirements
    When required by law or to protect rights and safety.
  • Business Transfers
    During mergers, acquisitions, or asset sales.
  • With Your Consent
    When you explicitly allow information sharing.

5Data Storage and Security

Storage

Data is stored on secure servers provided by Firebase and other trusted providers.

Security Measures

Encryption, secure authentication, and access controls are used to protect your data.

Data Retention

Information is retained as long as necessary to provide services and meet legal requirements.

International Transfers

Data may be processed outside your country of residence by our cloud partners.

6Your Rights and Choices

You have several rights regarding your personal data:

  • Access your personal data
  • Correct inaccurate info
  • Request deletion
  • Request data portability
  • Opt out of marketing
  • Control location data

7. Children's Privacy

Teachora is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If such data is discovered, it will be deleted promptly.

8. Third-Party Services

Teachora integrates with third-party services including:

Google Sign-InFirebaseGoogle MapsRazorpayJitsi MeetYouTube

Each third-party service operates under its own privacy policy.

9. Cookies and Tracking

We use cookies and similar technologies to track activity and improve user experience. You can manage cookie preferences through your device settings.

10. Changes to This Policy

We may update this policy periodically. Updates will be posted with a revised "Last Updated" date. Continued use of Teachora indicates acceptance of the updated policy.

11. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at our official support email.

support@myteachora.com